Last Updated: 2023-08-05

Thank you for choosing OnlineCareerStream.com ("the Website"). We strive to provide the best career counseling services. However, we understand that circumstances may change, and you may need to cancel your subscription or request a refund. Please read this Cancellation and Refund Policy carefully.

1. Subscription Cancellation:

You have the right to cancel your subscription at any time. To cancel, log in to your account and follow the cancellation instructions. Your subscription will remain active until the end of the current billing cycle, and you will not be charged for the subsequent period.

2. Refund Eligibility:

Monthly Subscriptions: For monthly subscriptions, you are eligible for a full refund if you cancel within 7 days of your initial purchase.

Annual Subscriptions: For annual subscriptions, you are eligible for a full refund if you cancel within 30 days of your initial purchase.

3. How to Request a Refund:

To request a refund, send an email to refunds@onlinecareerstream.com with the subject line "Refund Request." Include your full name, email address, and the reason for the refund request.

4. Refund Processing:

Once your refund request is received and approved, we will process the refund within 14 business days. Refunds will be issued using the original payment method.

5. Non-Refundable Services:

Certain services, such as one-time assessments or personalized reports, are non-refundable once accessed or delivered.

6. Disputed Charges:

If you believe there is an error in billing or have concerns about a charge, please contact us at billing@onlinecareerstream.com. We will investigate and resolve any billing discrepancies promptly.

7. Changes to Policy:

We reserve the right to modify this Cancellation and Refund Policy at any time. Any changes will be posted on this page, and the date of the last update will be revised accordingly.

8. Contact Us:

If you have any questions or need assistance regarding cancellations or refunds, please contact our support team at info@onlinecareerstream.com.

By using OnlineCareerStream.com, you agree to the terms of this Cancellation and Refund Policy. If you do not agree with any part of this policy, please refrain from using the Website.